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Privacy Policy

CCTV KZN

At CCTV KZN, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA), No. 4 of 2013 of South Africa.

1. Information We Collect

We may collect the following personal information when you use our website or interact with our services:

  • Full name

  • Contact details (email address, phone number)

  • Physical address (if relevant for service or quote requests)

  • IP address and browser information

  • CCTV footage (if accessing secured premises or systems)

  • Any other personal data voluntarily provided via forms or communication


2. How We Use Your Information

Your personal information may be used for the following purposes:

  • To respond to enquiries or quote requests

  • To provide and maintain our services

  • To improve our website and customer service

  • For administrative purposes

  • To comply with legal obligations

We will only use your personal information for the purpose it was collected, unless you consent otherwise or it is required by law.


3. Sharing of Information

We do not sell or rent your personal information. We may share your information with third parties only when:

  • It is necessary for fulfilling our services (e.g. technicians or service providers)

  • We are legally required to do so

  • You have consented to the sharing

All third parties are required to treat your information confidentially and in accordance with POPIA.


4. Data Security

We take appropriate technical and organizational measures to protect your personal information against loss, unauthorized access, or misuse.

Our website uses SSL encryption, and access to personal data is limited to authorized personnel only.


5. Your Rights Under POPIA

You have the right to:

  • Access the personal information we hold about you

  • Correct or update your personal information

  • Object to the processing of your personal information

  • Request deletion of your personal data (subject to legal retention obligations)

  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us at [info@cctvkzn.com].


6. Cookies

Our website may use cookies to enhance your user experience. You may choose to disable cookies in your browser, but this may affect certain features of the website.


7. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.


8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted at the top.


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

CCTV KZN
36 36 Braemar Avenue, La Lucia 4051
Email: info@cctvkzn.com
Phone: 081 468 7444